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Version: Next

Troubleshooting

I'm on Linux, with Nvidia proprietary drivers, and Drop won't launch​

Add WEBKIT_DISABLE_DMABUF_RENDERER=1 to the Drop .desktop file:

  1. Open /usr/share/applications/Drop\ Desktop\ Client.desktop with your preferred editor
  2. Add env WEBKIT_DISABLE_DMABUF_RENDERER=1 before drop-app on the Exec=drop-app line

"Server's and client's time is out of sync..." or HTTP 0​

The server and client must be within 30 seconds of each other for security reasons. Drop uses short-lived tokens to authenticate securely, and they are valid for those 30 seconds. If you are the server administrator, please ensure both your server and client have the correct time. If you are a user, please double check your own system before asking your admin.

Default Apps / Deep Links not registering​

On Windows, it appears that Deep Links are not updating between Drop releases. To resolve this issue, navigate to your Default Apps in Settings and press "Reset Default Apps". This will, however, result in resetting all of your default apps.

I'm using the AppImage on GNOME/Wayland, but I can not interact with the window​

If your Drop window behaves strangely, i.e clicking in it makes the previously interacted window pop up on top of drop, then you might want to build the AppImage yourself. See the Building Drop OSS page.